Customer Data Protection at Trulieve

At Trulieve, we prioritize the privacy and security of our patients' and customers' personal information. Protecting your data is fundamental to maintaining the trust you place in us as your medical cannabis provider.

Overview of Data Protection Practices

Our comprehensive data protection measures comply with all relevant regulations and industry best practices to ensure your information remains confidential, safe, and used only for authorized purposes.

Types of Information Collected

We may collect personal information such as your name, contact details, medical cannabis certification, order history, and payment information to provide you with personalized care and seamless service.

Data Security Measures

To safeguard your data, we use advanced encryption technology, secure servers, access controls, and frequent security assessments. Our teams are trained to maintain rigorous standards protecting against unauthorized access and data breaches.

Your Rights and Control

You have the right to access, update, and manage your personal data through your account settings or by contacting our support team. We respect your preferences regarding communication and data usage, ensuring transparency and control.

How to Safeguard Your Account

To help protect your personal information, we recommend the following best practices:

Use a strong, unique password for your Trulieve account and update it regularly.
Keep your login details confidential and avoid sharing them with others.
Enable any available two-factor authentication options for added security.
Be cautious of phishing emails or phone calls requesting personal information and verify communications directly through official Trulieve channels.

Contacting Trulieve About Data Privacy

If you have any questions or concerns about how your data is handled, or if you need assistance with account security, please reach out to our dedicated support team:

Phone: 1-833-TRULIEVE (1-833-878-5438), Monday through Friday, 8 a.m. to 8 p.m. ET
Online contact form: [Insert URL or link to contact form]

Additional Resources

For more details on privacy policies, data rights, and security practices, please visit our Privacy Policy page: [Insert URL to Privacy Policy]

Trulieve remains committed to safeguarding your information while providing compassionate, professional care and offering high-quality medical cannabis products you can trust.