Introduction
At Trulieve AOP, we are dedicated to providing compassionate, patient-centric, and professional support for all your medical cannabis needs. Whether you have questions about loyalty points, need assistance resetting your password, want more information about our products, or have inquiries about our company policies, our customer support team is here to help.
Customer Support Contact Information
You can reach Trulieve Customer Support by phone or online. Our knowledgeable and trustworthy team is available Monday through Friday from 8 a.m. to 8 p.m. Eastern Time to assist you.
| Contact Method | Details |
|---|---|
| Phone Support | Call us at 1-833-TRULIEVE (1-833-878-5438) Monday through Friday, 8 a.m. to 8 p.m. Eastern Time. |
| Online Contact Form | Submit your questions about products, orders, or account assistance via our online contact form available on the Trulieve website. |
How to Prepare When Contacting Support
To help us assist you efficiently, please have the following information ready when you contact us:
- Your account information or patient ID (if applicable).
- Details about your inquiry, such as your loyalty points balance, password reset needs, or product questions.
- Order information if your question relates to a recent purchase.
Additional Resources
For immediate assistance, please explore our online Help Center, featuring comprehensive FAQs and educational resources about our products, policies, and more.
Thank you for choosing Trulieve. We are committed to supporting your wellness journey and are here to provide reliable, respectful, and knowledgeable customer care every step of the way.
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