Understanding Trulieve's Loyalty Program

Introduction

Welcome to Trulieve AOP's Loyalty Program guide. This article aims to help our valued patients and customers understand how to check their loyalty points balance, the benefits of our program, and how it supports your journey with our wide range of high-quality medical cannabis products.

What is the Trulieve Loyalty Program?

Our loyalty program rewards you for your continued trust and patronage. Every purchase you make at Trulieve dispensaries or through our online store earns you points, which you can redeem for discounts, special offers, and exclusive promotions on a variety of products including flower, vape cartridges, concentrates, tinctures, edibles, and topicals.

How to Check Your Loyalty Points Balance

Keeping track of your loyalty points is simple. Follow these steps to check your balance:

1. Log in to your Trulieve account on our website or mobile app using your registered email and password.
2. Navigate to the "Loyalty Program" section found in your account dashboard.
3. View your current points balance displayed prominently on the page.
4. For any discrepancies or questions, you can contact our dedicated support team for assistance.

Resetting Your Password

If you need to reset your Trulieve account password, follow these steps to securely regain access:

1. Go to the login page on our website or app and click on "Forgot Password."
2. Enter the email address associated with your account and submit the request.
3. Check your email inbox for a password reset link from Trulieve and follow the instructions to create a new password.
4. If you do not receive an email within a few minutes, check your spam folder or contact support for help.

Additional Support for Product and Policy Questions

Our team at Trulieve AOP is committed to providing compassionate and professional support. If you have questions about our products — including detailed information about flower strains, vape cartridges, tinctures, edibles, or wellness formulations — or inquiries about company policies such as returns and refunds, please visit our Help Center or reach out through the following channels:

• Phone: Call 1-833-TRULIEVE (1-833-878-5438), Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
• Online Contact Form: Submit your questions via our website for a prompt response.
• In-Store Assistance: Visit any of our retail dispensaries for personalized consultations with knowledgeable staff.

Conclusion

We appreciate your trust in Trulieve AOP and are dedicated to enhancing your experience through our loyalty program and customer support services. We encourage you to explore these resources to fully unlock the benefits available to you and to contact us whenever you need assistance on your medical cannabis journey.